3999db Terms and Conditions

General Provisions — Section 1

These terms and conditions ("Terms") form a legally binding agreement between 3999db ("Platform", "we", "us") and any person who uses the services of 3999db ("User", "you").

3999db is an online betting and casino platform that provides sports betting, live casino, slots and various other gaming services for users in Bangladesh. Our website https://3999db.cam and all pages connected to it are covered by these terms.

These terms may be available in both English and Bengali. However, in the event of any dispute, the Bengali version will take precedence. This document may be updated from time to time and any changes will take effect upon publication.

Eligibility and Registration — Section 2

To open an account and use the services on the 3999db platform, you must meet the following eligibility requirements:

• You must be 21 years of age or older ("For 21+ only").
• You must reside in a country or region where participation in online gaming activities is not prohibited by law.
• You must be a natural person. Registration through automated bots or third parties is not permitted.
• You must not have an existing account with 3999db, or any account that has been closed or banned.

Registration Process

You must provide accurate, complete and up-to-date information at the time of registration. If false or misleading information is provided, 3999db reserves the right to close your account at any time. Completion of the identity verification process (KYC) may be required.

Account Management — Section 3

Each user may open only one account. If the same person operates multiple accounts, all accounts will be cancelled and any pending winnings may be forfeited.

Password and Security

It is your responsibility to keep your account password confidential. If you believe your account is being used without authorisation, contact us immediately. You are responsible for all activity carried out through your account.

Account Verification

3999db may request additional documents at any time to confirm your identity. Withdrawals may be delayed until verification is complete. This is a necessary step to maintain a secure platform.

Deposits and Withdrawals — Section 4

3999db supports transactions through Bangladesh's main mobile banking and banking methods.

Accepted Payment Methods

• bKash
• Nagad
• Rocket
• Bank Transfer

Limits and Guidelines

• Minimum Deposit: ৳300 per method
• Minimum Withdrawal: ৳1,000
• Withdrawal Processing Time: Usually within 5 to 30 minutes

Transaction Terms

All deposits and withdrawals must be made from an account registered in the same name. Transactions through third parties are prohibited and, if detected, may result in the account being temporarily suspended. 3999db complies with all applicable regulations to prevent money laundering.

Bonuses and Promotions — Section 5

3999db offers various types of bonuses and promotional offers. Specific terms apply to each bonus.

Welcome Bonus

Newly registered members will receive a 200% bonus on their first deposit, up to a maximum of ৳10,000. For example: if you deposit ৳1,000 you will receive a ৳2,000 bonus, giving a total balance of ৳3,000.

Wagering Requirement

The wagering requirement for the welcome bonus is 15 times (15x). This means you must wager a total of 15 times the bonus amount before you can withdraw it.

General Bonus Rules

• Bonus offers apply to eligible users only.
• Multiple bonuses cannot be used at the same time unless specifically authorised.
• If misuse of bonus benefits is detected, the bonus may be cancelled.
• VIP members will receive cashback and special benefits, which are governed by separate terms and conditions.
• Each promotion has a set expiry date and the bonus will be automatically cancelled once it expires.

Betting and Gaming Rules — Section 6

All gaming activity on the 3999db platform is conducted under specific rules. Each game has its own rules which should be read before starting to play.

Betting Rules

• Once confirmed, a bet cannot be changed or cancelled.
• If a bet is cancelled due to a technical error, the bet amount will be refunded.
• 3999db reserves the right to investigate if suspicious betting patterns are detected.
• Accounts of individuals involved in match fixing or any form of fraudulent activity will be permanently closed.

Sports Betting

Both live and pre-match betting are available for cricket, football, kabaddi and other sports. Betting is available for all major international tournaments including BPL, IPL, T20 World Cup and ICC events.

Casino Games

All casino games are operated by a fair random number generator (RNG). Game outcomes are entirely random and do not depend on previous results. Regular audits are conducted to ensure fair play.

Fair Use Policy — Section 7

3999db is committed to maintaining a fair and safe gaming environment for all users. The following activities are strictly prohibited:

• Operating games using bots, automation software or artificial intelligence.
• Account sharing or allowing multiple people to access the same account.
• Attempting to exploit any bug or error in the system for an unfair advantage.
• Gaining an advantage through collusion or conspiracy with other users.
• Using the platform for money laundering or any form of financial fraud.

If any of the above activities are detected, 3999db reserves the right to immediately suspend or close the account and take applicable legal action.

Intellectual Property — Section 8

All content on the 3999db website — logos, designs, software, text, graphics, databases and other materials — is the exclusive property of 3999db.

You may not reproduce, distribute, modify or use this content elsewhere. Third-party game providers have their own intellectual property which is protected under their respective licences.

Limitation of Liability — Section 9

3999db is not responsible for:

• Any game or bet being disrupted due to issues with your internet connection.
• Third-party technical failures or server downtime.
• Unauthorised access to your account resulting from your own security negligence.
• Personal or financial loss resulting from gaming.

3999db always strives to ensure the security and stability of the platform. However, temporary disruptions may occur for technical reasons. In such cases, we will work to resolve the issue as quickly as possible.

Privacy — Section 10

Protecting your personal information is very important to 3999db. For detailed information on how we collect, use and store your data, please read our Privacy Policy.

In brief, we use your information only to provide services, carry out verification, ensure security and meet legal obligations. Your personal information is not shared with third parties except where legally required.

3999db uses SSL encryption on the platform, which keeps all your financial and personal information secure.

Account Closure and Restrictions — Section 11

Voluntary Closure

You may request to close your account at any time by contacting our support team. You will be given the opportunity to withdraw any pending winnings and eligible balance before closure.

Closure by 3999db

3999db may temporarily or permanently close an account in the following circumstances:

• Violation of these terms and conditions.
• If fraudulent or suspicious activity is detected.
• Failure to complete document verification.
• If self-exclusion is activated following a responsible gaming request.

Self-Exclusion and Break

3999db gives the highest priority to responsible gaming. If you feel your gaming habits are getting out of control, please contact us. We can arrange a temporary break or permanent self-exclusion for your account. Visit our Responsible Gaming page to learn more.

Dispute Resolution — Section 12

If you have a complaint about any matter, please contact our support team directly in the first instance. Most issues can usually be resolved quickly.

Complaints Process

1. Contact us via live chat (available 24/7 in Bengali).
2. If needed, send a detailed written complaint by email.
3. We will provide an initial response within 72 hours of receiving your complaint.
4. Complex cases may require additional time for a full investigation.

Our goal is to resolve all disputes fairly and impartially. In disputes relating to game outcomes, server logs and game data will be considered the final evidence.

Changes and Amendments — Section 13

3999db reserves the right to change these terms and conditions at any time. For significant changes, we will endeavour to notify you through appropriate notice.

If you continue to use the platform after any changes, you will be considered to have agreed to the updated terms. We therefore recommend that you visit this page regularly.

The "Last Updated" date mentioned at the top of this page always indicates the date of the most recent revision.

Contact — Section 14

If you have any questions or concerns about these terms and conditions, please contact us:

• 24/7 Live Chat — Direct support in Bengali
• Email: [email protected]

Our support team is available in Bengali 24 hours a day, 7 days a week. For a quick response to any question, contact us via live chat.